Terms and Conditions
Effective Date: September 25, 2024
Welcome to Troy’s Pets! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with them, you should not use our website
1. Acceptance of Terms
By using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy.
2. Eligibility
You must be at least 18 years old to purchase products from our website. By placing an order, you confirm that you are of legal age in your jurisdiction to purchase CBD and hemp products.
3. Use of Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website. You agree not to steal or copy information on this website, this includes language, descriptions, pictures, likeness, logos.
4. Product Information and Disclaimer
Troy's Pets provides animal supplements and CBD/hemp products designed to promote pet wellness. However, our products are not intended to diagnose, treat, cure, or prevent any disease. Consult with a veterinarian before introducing any new supplements or CBD/hemp products into your pet's routine.
5. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of Troy's or its content suppliers and is protected by international copyright laws. Unauthorized use of any content on this site is strictly prohibited.
6. Limitation of Liability
Troy's Pets will not be liable for any damages arising from the use of this website. This includes, without limitation, direct, indirect, incidental, punitive, and consequential damages.
7. Payment and Pricing
All prices are listed in USD and are subject to change without notice. Payment must be completed at the time of purchase.
8. Shipping and Returns
We strive to ensure timely delivery of all orders. Please refer to our Shipping and Return Policy for details on delivery times, return eligibility, and refund procedures.
9. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes signifies your acceptance of the new terms.
10. Governing Law
These terms are governed by and construed in accordance with the laws of United States of America and New York State, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@shoptroys.com
30-Day Return and Refund Policy
Effective Date: September 2024
At Troy's, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, you may return it within 30 days of the purchase date, subject to the following conditions:
1. Eligibility for Returns
2. Return Process
3. Return Shipping Costs
4. Refunds
5. Non-Returnable Items
6. Exchanges
Contact Us
If you have any questions about our return and refund policy, please contact us at info@shoptroys.com
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